Troubleshooting

Camera

Volume Shutter Not Working

Unfortunately, there is no support from iOS or Android for the volume button shutter use.

If the volume shutter on Stop Motion Studio is not working, you can try the following troubleshooting steps to resolve the issue:

  1. Check Your Device’s Volume Settings:
    • Make sure that the volume on your device is turned up and not on silent or in “Do Not Disturb” mode. Set the volume to about halfway before starting the app.
  2. App Settings:
    • Check the app settings: Ensure that the remote shutter functionality is enabled. Go to the app settings and look for Remote Shutter. Make sure it is turned on.
  3. Update the App:
    • Ensure that you have the latest version of Stop Motion Studio installed. Sometimes, updating the app can resolve bugs and compatibility issues.
  4. Restart the App:
    • Close the Stop Motion Studio app and reopen it. This can help clear any temporary glitches that may be affecting the volume shutter.
  5. Restart Your Device:
    • Sometimes, restarting your device can resolve issues with apps and their functionalities. Try turning your device off and then back on.
  6. Alternative Shutter Options:
    • If the volume shutter still doesn’t work, you can use the on-screen shutter button or one of the alternative remote shutter options.

For more information, visit the Stop Motion Studio Manual.