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Camera Not Working: Start Here ​

First, check which camera you are trying to use. The next steps differ for the device camera, a USB webcam, a DSLR, and the Remote Camera app.

Built-in camera on a phone or tablet ​

USB webcam ​

DSLR camera ​

Check the supported DSLR cameras, then follow the DSLR connection steps.

Remote Camera app ​

If your other device does not appear or connect, follow Remote Camera Not Working.

If the camera works in other apps but still fails here, include your device, camera model, and Stop Motion Studio version when you contact support.